April 19, 2018

 

How many cases will fit?

A retailer’s guide to a successful customer pick up.

Product Stack

You’ve met the customer’s demands and answered all their questions. You made the sale. The customer is finally ready to come pick up their order. But before they begin their trip to your store, there’s one question you must remember to ask the customer: how many cases will fit in their vehicle?

As seasoned retailers know, this is a vital question to be asked prior to the successful close of any sale, especially for new customers. No pleasant purchasing experience ends with the customer having to take two or more trips from your store because the cases they ordered don’t all fit in their vehicle.

Prior to pick up, be sure to ask your client, "What weight is your vehicle/trailer rated for?" Sometimes an order can fit but it will NOT be safe to drive. This question will help avoid that.

It is the responsibility of the retailer to advise the customer on the size and type of vehicle they should bring so they can haul all the products they ordered in one go. Remembering this step in the sales process sets you up for a successful pick up and a happy customer who can’t wait to place and pick up their next order.

The following table is a guide to help determine what size and type of vehicle is necessary to haul an order.

Vehicle type/size

Number of cases

Number of pallets (if applicable)

Notes

53' trailer

600-750 (on pallets)

26 with loading dock or forklift, 24 without

36' trailer

up to 450 (on pallets)

18 with loading dock or forklift, 16 without

28' trailer

up to 300 (on pallets)

14 with loading dock or forklift, 12 without

12' box truck

150

6

16' box truck

200

8

22' box truck

250

10

26' box truck

300

12

Sprinter Van

80-100

NA

7x16 - cargo trailer

Trailer weight capacity 

NA

800-1000lbs per pallet & 25 cases per pallet are good averages to live by

6x12 - cargo trailer

Trailer weight capacity 

NA

6x10 - cargo trailer

Trailer weight capacity 

NA

5x8 - utility trailer

Trailer weight capacity 

NA

5x10 - utility trailer

Trailer weight capacity 

NA

6x12 - utility trailer

Trailer weight capacity 

NA

Cargo van

60

NA

Quad cab w/ 8' truck bed

29

NA

Quad cab w/ 6' truck bed

24

NA

Standard cab w/ 6' truck bed

20

NA

Standard cab w/ 8' truck bed

25

AN

8' truck bed w/ camper shell

30

NA

6' truck bed w/ camper shell

25

NA

Full size SUV

20

NA

Mid-size SUV

16

NA

Mini van w/o seats

30

NA

Mini van w/ seats

18

NA

Sedan

8-10

NA


 

 

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